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Error in Apex Cloud Manager Precheck Upgrade to Version 2405

Error in Apex Cloud Manager Precheck Upgrade to Version 2405

I ran into an error when running the upgrade precheck in Windows Admin Center Dell Apex Cloud Manager from the latest version of Azure Stack HCI to Microsoft Azure Stack HCI version 10.2405.0.23 . These are the errors and this is how we resolved the issue.

Critical[Node Power State Check][AZ300HOSTPOWER0002] Check Failed: Host power status error on host ‘xxxxxxx’.
Critical[Node Power State Check][AZ300HOSTPOWER0002] Check Failed: Host power status error on host ‘xxxxxxx’.

[Pending Job Check of IDrac][AZ304IDRACJOB0003] Check Failed: Failed to check idrac pending jobs on host ‘xxxxxxx’.
Error[Pending Job Check of IDrac][AZ304IDRACJOB0003] Check Failed: Failed to check idrac pending jobs on host ‘xxxxxxx’.
Error[Compatibility Check for LCM][AZ304COMEX0002] Check Skipped: status of host xxxxxxx is unknown
Error[Compatibility Check for LCM][AZ304COMEX0002] Check Skipped: status of host xxxxxxx is unknown
Error[Compatibility Check for supported-platform][AZ304COMEX0002] Check Skipped: status of host xxxxxxx is unknown
Error[Compatibility Check for supported-platform][AZ304COMEX0002] Check Skipped: status of host xxxxxxx is unknown
ErrorPrecheck detects some errors as listed. Fix them before upgrading the cluster. Refer to KB000215152.

At first we went to reset IDRAC that didnt fix the issue . Then we connect to Apex Cloud Manager via SSH to run these commands which resolved the issue now our Azure Stack HCI cluster is upgrading just fine.

We had to rebuild the linzhi pod that resolved the issue.

1.kubectl get deployments
2.bash /data/store2/ese/scripts/reset_ese_config.sh
3.kubectl scale deployment linzhi-service –replicas=0
4.kubectl scale deployment linzhi-service –replicas=1

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